Training FAQs

• How does training work?

  Training consists of two self-paced training videos and access to a dedicated support team available via live chat when you need assistance. Both videos must be completed before you can request admin approval.Some readers

• Is there a learning curve?

  Yes. Not every submission will be approved, especially early on. Ticker Resellers have specific requirements, and approval rates for new participants are typically around 1 in 4 submissions. This improves meaningfully in months 2 and 3 as you become familiar with the broker's preferences and the platform's timing.Some readers

Industry Glossaries

• Ticket Types

  A quick-reference guide to key ticket types.Popular

• Purchasing Keywords

  A quick-reference guide to key event purchasing terms.Popular

• Delivery Methods

  A quick-reference guide to key delivery methods.Popular

General Tutorial Videos

• Tutorial: A to Z – Ticket Brokers

  Popular

• Tutorial: Live Nation All Access Setup (using an existing Ticketmaster/LiveNation account)

  Our Step-by-step Guide to setting up your Live Nation Account Go to the Live Nation All Access page, livenation.com/allaccess Click Join for Free. When prompted, sign in using your existing Ticketmaster email and password. Complete any first-time setup prompts that appear after login. If asked to connect Spotify or Apple Music, eiSome readers

• Tutorial: How to Register for Live Nation Artist Presales

  Step 1: Navigate to the Registration Page Go to the URL: signup.livenation.com/ artistortourname Ensure you are on the page for the correct Artist or Tour. Step 2: Sign In to Your Account Click on the sign-in option. Enter your Ticketmaster or Live Nation account credentials. Confirm that you areFew readers

TTC Video Tutorials

• TTC - How to Upload Cart Screenshots

  Upload Cart Screenshots After Buying Tickets Loom Link Objective This tutorial explains how to submit cart screenshots from your Ticket Collective personal dashboard after purchasing tickets. It covers the available submission methods and the key selection required to ensure screenshots are attached to the correct event. Key Steps   1. Access the Submit Cart section on your dashboard 0:00 (https://loom.com/share/5dace2Few readers

• TTC - How to Upload Proof of Ticket Transfer & Acceptance

  Upload Proof of Ticket Transfer and Transfer Acceptance Link to Loom Video Objective This tutorial explains how to upload proof of ticket transfer and proof of transfer acceptance in Ticket Collective. It ensures the required confirmation emails are submitted in the correct order so the transfer documentation is complete and accepted. Key Steps 1. Access the Ticket Transfers section 0:00 (https://loom.com/share/ee336dfFew readers

• TTC - How to Find Your Unique TTC Forwarding Email

  Link to Loom Tutorial Objective This tutorial explains four ways to find your unique Ticket Collective forwarding email within your dashboard. Use it whenever you need to copy or confirm the email address used for forwarding submissions, confirmations, or transfers. Key Steps 1. Open Your Ticket Collective Dashboard 0:00 (https://storage.crisp.chat/uFew readers

• TTC - How to Submit Order Confirmation

  Submit Order Confirmation in Ticket Collective Before Ticket Transfer Link to Loom Video Objective This tutorial explains how to submit an order confirmation from the Ticket Collective Personal Dashboard before starting the ticket transfer process. It ensures the correct confirmation method is used and that all required information is included for review. Key Steps   1. Locate the Order Confirmations section 0:00 (httpsFew readers

Ticketmaster Video Tutorials

• Tutorial: How-To Ticketmaster

  Popular

• Ticketmaster - How to Transfer Tickets & Forward Transfer Confirmation

  Link to Loom Tutorial Objective This tutorials demonstrates how to transfer tickets in Ticketmaster to another person and then forward the transfer confirmation email to the Ticket Collective forwarding address. Follow these steps to ensure the transfer is completed correctly and documented. Key Steps   1. Log in to Ticketmaster and open My Account 0:01Few readers

• Ticketmaster - How to Create a New Account

  Link to Loom Tutorial 1. Navigate to Ticketmaster and start registration 0:00 (https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image19wdfnk.png =492xauto) Go to ticketmaster.com. In the top-right corner, select Sign In / Register. This begins the account creation process.   2. Enter your email address 0:1Few readers

• Ticketmaster - How to Update CC/Billing Information

  Link to Loom Tutorial Objective This tutorial explains how to add or update billing information in a Ticketmaster account using the Ticket Collective virtual card. It ensures the correct payment details are entered so tickets can be purchased successfully. Key Steps   1. Confirm you are signed in to the correct Ticketmaster account 0:19 (https://storFew readers

• Ticketmaster - How to Buy Tickets

  Objective:Few readers

AXS Video Tutorials

• AXS - How to Create a New Account

  Creating a New AXS Account Link to Loom Video Objective This tutorial outlines the steps required to create a new AXS account, verify the email address, and complete phone verification. Follow these steps to successfully access a newly created AXS account. Key Steps   1. Navigate to AXS and Start Account Creation 0:00 (https://storage.crisp.chat/users/helFew readers

• AXS - How to TransferTickets and Forward Confirmation

  Transferring Tickets in AXS and Forwarding the Confirmation to Ticket Collective Link to Loom Video Objective This tutorial explains how to transfer tickets in AXS, confirm the transfer was completed, and forward the transfer confirmation email to Ticket Collective. Follow these steps to ensure the ticket transfer is completed correctly and the required confirmation is submitted. Key Steps   1. Sign in to AXS and access yoFew readers

• AXS - How to Add Credit Card and Billing Info

  Adding Ticket Collective Credit Card and Billing Information to an AXS Account Link to Loom Video Objective This tutorial explains how to log in to an AXS account and add the Ticket Collective virtual credit card and billing details as a payment method. Following these steps ensures the account is set up correctly for future transactions. Key Steps   1. Log in to your AXS account 0:00 (https://loom.com/share/11467091ecdFew readers

• AXS - How to Buy Tickets

  Objective:Few readers

SeatGeek Video Tutorials

• SeatGeek - How to Create a New Account

  Creating a New SeatGeek Account Link to Loom Video Objective This tutorial explains how to create a new SeatGeek account from start to finish. Follow these steps to register successfully and confirm that the account has been created. Key Steps   1. Navigate to SeatGeek 0:00 (https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/imagFew readers

• SeatGeek - How to Add Credit Card & Billing Information

  Adding Ticket Collective Credit Card and Billing Information to a SeatGeek Account Link to Loom Video Objective This tutorial explains how to add a Ticket Collective virtual credit card and billing details to a SeatGeek account. Follow these steps to ensure the payment method is entered correctly and saved successfully. Key Steps   1. Log in to SeatGeek and open account settings 0:17 (https://loom.com/share/873b38b3a406Few readers

• SeatGeek - How to Transfer Tickets and Forward Confirmation

  Transferring Tickets in SeatGeek and Forwarding Transfer Confirmation to Ticket Collective Link to Loom Video Objective This tutorial explains how to transfer tickets in SeatGeek, verify the transfer, and forward the transfer confirmation email to Ticket Collective. It is designed to help a team member complete the process accurately and provide the required confirmation to the Ticket Collective team. Key Steps   1. SiFew readers

Etix Video Tutorials

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