SeatGeek - How to Transfer Tickets & Forward Transfer Confirmation
IMPORTANT: Before submitting your ticket transfers, you must first submit your order confirmation.
Key Steps
- Navigate to your Ticket Collective dashboard.
- Open theticketcollective.com and navigate to your personal user dashboard.
- For ticket transfers, open the section entitled Track your Ticket Transfers.
- Review the transfer instructions, as seen below. Keep this tab open.
- Sign in to SeatGeek and Open your tickets from the account menu
- Click Transfer
- Select the TTC event you need to transfer
- Select the specific seat(s) you want to transfer.
- Confirm that you are choosing the correct tickets for the intended recipient.
- Review your selection before moving to the next step.
- Click Continue with # tickets.
- Fill in the Recipient's email:
- Enter the email address: tickets@theticketcollective.com
- The email address can also be copied directly from the TTC Dashboard, in the Ticket Transfers view you have open.
- Click Send email to tickets@theticketcollective.com
- Confirm your transfer
- Click Transfer Now
- Locate the transfer confirmation email.
- Check your email inbox for the Ticketmaster transfer confirmation email.
- Keep this email available, as it must be forwarded.
- Do not delete or archive it before forwarding.
- Forward the transfer confirmation email to your unique TTC forwarding email right away.
- Make sure to include ALL attachments (ticket images and PDFs) when you forward it.
Updated on: 27/08/2026