AXS - How to Add a New Payment Method

Key Steps

1. Log in to your AXS account
2. • Open AXS and sign in with your account credentials.
   • Complete any login prompts that appear during sign-in.

2. Open the Account settings page
3. • Click your initials in the top-right corner of the AXS page.
   • Select Account from the drop-down menu.

3. Add a new payment method
4. • Select the Payments tab.
   • Scroll to the Payment Methods section.

• Click Add Payment Method to begin entering card details.

5. Retrieve your Ticket Collective virtual card details
6. • Open the Ticket Collective dashboard in a separate browser tab or window.
   • Scroll down and select Personal Details.
   • Locate the virtual card information shown in the top-left area.
   • Copy the following details exactly:
   • • Card number
     • Expiration date
     • CVV

6. Enter the card and billing information into AXS
7. • Return to the AXS payment form.
   • Paste the copied card number, expiration date, and CVV into the correct fields.
   • Enter the cardholder name using your first and last name as required.
   • Continue to the address step when prompted.

7. Add billing address and save
8. • Enter your residential address as the billing address.
   • Review the information for accuracy before submitting.
   • Click Save to complete the setup.

Updated on: 25/08/2026