Legal Policies
Is ticket purchasing through The Ticket Collective legal?
Yes. The Ticket Collective operates within the legal framework governing the secondary ticket market in the United States. Ticket resale is generally lawful in most jurisdictions, subject to state laws, venue policies, and ticketing platform terms of service.Few readersAre participants considered ticket resellers or scalpers?
No. Participants are independent contractors performing purchasing services — they do not set resale prices, control ticket listings, or manage resale marketplaces. Ticket resale activities are handled by licensed or professional ticket resellers operating within the secondary market.Few readersWhat agreements must participants sign?
All participants must agree to the Terms of Service, an Independent Contractor Agreement, and the Privacy Policy. These documents govern compensation structure, acceptable purchasing practices, confidentiality obligations, and dispute resolution.Few readersWhat are my confidentiality obligations?
Participants may access confidential business information, including purchasing strategies, ticket retailer identities, internal tools, and platform data. You agree not to disclose this information to third parties.Few readersHow are disputes resolved?
Any disputes arising from your participation are resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. These agreements are governed by the laws of the State of Delaware. Any disputes that proceed to litigation will be brought exclusively in the state or federal courts located in Maryland. By creating an account and accepting the participation agreements, you waive yoFew readers
Anti-Automation Policies
What happens if automation tools are used?
Participants who use prohibited automation tools may face immediate platform suspension, permanent removal from the network, and forfeiture of pending compensation. Serious violations may also be reported to relevant ticketing platforms.Few readersDoes The Ticket Collective use bots or automated software?
No. The Ticket Collective strictly prohibits the use of automated ticket purchasing software, bots, or scripts designed to bypass purchase limits or circumvent platform protections. All purchases must be completed manually by verified participants using their own accounts.Few readersWhy is automation prohibited?
Automated tools may violate the Better Online Ticket Sales (BOTS) Act of 2016, which prohibits circumventing ticket-purchasing safeguards. To ensure compliance with federal law and platform rules, all purchases must be completed manually by verified participants.Few readers
Termination
The Ticket Collective may terminate participation in two ways: At Will (immediate) — No cause required For cause (immediate) — Material breach of agreements, zero-tolerance violations, failure to pay amounts owed, violations of applicable law, or presenting unacceptable operational riskFew readersCan I stop participating at anytime?
Yes. Participants may deactivate their accounts subject to the terms of their participation agreement. You remain responsible for delivering all tickets from purchases you have already made and any outstanding financial obligations. Note that confidentiality obligations continue after termination.Few readersWhat happens if I stop participating?
Even after you stop making new purchases, you remain responsible for any tickets already in your accounts that have not yet been transferred. Some tickets have delayed delivery and are not accessible until close to the event date. You must either continue providing access until all outstanding tickets are fulfilled or personally transfer those tickets before the event.Few readersHow do I stop participating?
You may terminate your participation at any time by providing 14 days' written notice. However, the following obligations remain in effect until fully resolved: Delivery of all tickets from purchases you have already completed Continued account access for any delayed-release tickets not yet transferred Resolution of any outstanding financial obligations Your account is officially closed once all outstanding tickets have been delivered and any amounts owed are settled.Few readers