TTC - How to Upload Proof of Ticket Transfer & Acceptance
Upload Proof of Ticket Transfer and Transfer Acceptance
Objective
This tutorial explains how to upload proof of ticket transfer and proof of transfer acceptance in Ticket Collective. It ensures the required confirmation emails are submitted in the correct order so the transfer documentation is complete and accepted.
Key Steps
1. Access the Ticket Transfers section 0:00
- Log in to your Ticket Collective Personal Dashboard.
- Scroll down to locate Ticket Transfers.
- Click Ticket Transfers to begin the upload process for transfer-related proof.
2. Submit Order Confirmation before any transfer proof 0:14
- Confirm that your Order Confirmation has already been submitted.
- If it has not been submitted yet, do that first before uploading any ticket transfer proof. Follow the steps in our TTC - How to Submit Order Confirmation tutorial.
- After purchasing tickets, follow this order:
- Submit Order Confirmation
- Transfer the tickets
- Forward the Transfer Confirmation email to the designated email address
3. Upload proof of transfer acceptance emails 0:32
- Use the same process for emails that confirm a ticket transfer was accepted by the recipient.
- Forward the acceptance confirmation email to the same designated email address.
- Ensure the email clearly shows the transfer acceptance details before submitting.
Cautionary Notes
- Do not upload transfer proof before submitting the Order Confirmation. The order of submission matters.
- Make sure the forwarded email is the correct confirmation email and includes the relevant transfer details.
- The same process applies to both transfer confirmation and transfer acceptance emails.
Tips for Efficiency
- Prepare the Order Confirmation and transfer-related emails in advance so they can be submitted in sequence.
- Keep all ticket transfer emails in one folder for easy access.
- Double-check that you are forwarding the correct email to avoid delays or resubmission.
Updated on: 28/05/2026
Thank you!