TTC - How to Upload Cart Screenshots

Upload Cart Screenshots After Buying Tickets

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Objective

This tutorial explains how to submit cart screenshots from your Ticket Collective personal dashboard after purchasing tickets. It covers the available submission methods and the key selection required to ensure screenshots are attached to the correct event.

Key Steps

1. Access the Submit Cart section on your dashboard 0:00

• Log in to your Ticket Collective personal dashboard.
• Scroll down until you find the Submit Cart section.
• Confirm you are in the correct account before proceeding.

2. Choose the Web Upload method 0:15

• Review the three submission options shown in the Submit Cart section.
• Select Web Upload if you want to submit screenshots directly through the dashboard.
• Use one of the following upload methods:
• • Paste screenshots directly into the upload box.
  • Browse your computer files and select the screenshot files manually.

3. Select the correct event before submitting 0:38

• Open the drop-down menu associated with the upload form.
• Choose the correct event for the screenshots you are submitting.
• Verify the event selection before completing the upload to avoid misfiling screenshots.

4. Submit screenshots by email forwarding if needed 0:46

• If you are not using Web Upload, choose the email forwarding option.
• Follow the instructions under How to Submit.
• Forward the email exactly as instructed so the screenshots are received properly.

5. Submit screenshots by SMS/text if needed 0:46

• If using the SMS/text message option, follow the same How to Submit instructions.
• Send the screenshots using the required text-message process.
• Confirm the submission method matches the instructions provided in the Submit Cart section.

Cautionary Notes

• Do not skip the event drop-down selection; screenshots must be linked to the correct event.
• Make sure screenshots are clear and complete before uploading or sending.
• Use only the submission method that matches the instructions shown in the Submit Cart section.
• If forwarding by email or sending by text, follow the listed How to Submit steps exactly.

Tips for Efficiency

• Keep screenshots organized in a dedicated folder before starting the upload.
• If using Web Upload, pasting screenshots directly can be faster than browsing files.
• Double-check the event selection before final submission to prevent rework.
• Review the submission instructions once before sending to avoid missed steps.

Updated on: 28/05/2026