Ticket Types

Term

Definition

Floor Seats

Seats on the floor section of the venue — same level as the stage. Typically the closest seats to the performer.

Lowers

Seats are located in the lower-level sections, directly above the floor. The first seated section after the floor.

Clubs

A mid-level seating tier found at some venues, generally situated between the lower and upper levels.

Uppers

Seats on the highest level of the venue.

Facing

Seats with a direct line of sight to the stage.

Official Platinum / VIP Tickets

Premium tickets priced higher based on the promoter's and/or the performer's specifications. A note on the ticket will describe these seats. These should never be purchased without prior approval.

Limited or Obstructed View

The seat does not have a full, clear view of the stage or performer. This will be disclosed on the ticket listing. Do not purchase without approval.

Handicap / ADA / Companion Seat

A seat designated for fans with additional accessibility needs. Do not purchase without approval.

Non-Transferable

Tickets that cannot be digitally transferred to another account. This may appear on the left side of the screen when carting. Approval must be obtained before purchasing.