SeatGeek - How to Add Credit Card & Billing Information

Adding Ticket Collective Credit Card and Billing Information to a SeatGeek Account

Link to Loom Video

Objective

This tutorial explains how to add a Ticket Collective virtual credit card and billing details to a SeatGeek account. Follow these steps to ensure the payment method is entered correctly and saved successfully.

Key Steps

1. Log in to SeatGeek and open account settings 0:17

• Go to SeatGeek.com and sign in to your account.
• Click the account initial/letter in the top-right corner.
• Select My Account from the dropdown menu.

2. Open the Payments and Shipping section 0:28

• Scroll down within My Account.
• Select Payments and Shipping to access payment method settings.

3. Start adding a new credit card 0:33

• Click Add Credit Card.
• Leave the SeatGeek page open so you can return after gathering the card details.

4. Retrieve virtual card details from Ticket Collective 0:44

• Open your Ticket Collective dashboard in a separate browser tab or window.
• Scroll down and select Personal Details.
• Locate the Virtual Card Information in the top-left area of the page.

5. Copy the required payment information 0:54

• Copy the following details from Ticket Collective:
• • Card number
  • Expiration dat
  • CVV
• Verify each value before moving back to SeatGeek.

6. Enter the card details into SeatGeek 1:03

• Return to the SeatGeek payment form.
• Paste the copied card number, expiration date, and CVV into the matching fields.
• Double-check that each field is populated correctly before continuing.

7. Enter billing address and name information 1:14

• Enter your first name and last name.
• Use your current personal residence for the billing address.
• If applicable, check the box to make the shipping and billing addresses the same.

8. Save the new payment method 1:29

• Click Save to complete the setup.
• Confirm that the Ticket Collective credit card and billing information has been added to your SeatGeek account.

Cautionary Notes

• Ensure you are logged into the correct SeatGeek account before entering payment information.
• Use the exact card number, expiration date, and CVV from the Ticket Collective Virtual Account.
• Make sure the billing address matches your current residence and is entered accurately.
• If you have not yet created your SeatGeek account, complete that setup first before following this SOP.

Tips for Efficiency

• Keep SeatGeek and Ticket Collective open in separate tabs to reduce switching time.
• Copy and paste the card details instead of typing them manually to avoid errors.
• Review all fields once before clicking Save to prevent failed submissions or corrections later.

Updated on: 28/05/2026