AXS - How to Add Credit Card and Billing Info

Adding Ticket Collective Credit Card and Billing Information to an AXS Account

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Objective

This tutorial explains how to log in to an AXS account and add the Ticket Collective virtual credit card and billing details as a payment method. Following these steps ensures the account is set up correctly for future transactions.

Key Steps

1. Log in to your AXS account 0:00

• Open AXS and sign in with your account credentials.
• If you do not yet have an AXS account, create one using your Ticket Collective email before continuing. View our AXS - How to Create an Account tutorial for assistance.
• Complete any login prompts that appear during sign-in.

2. Complete email and phone verification if prompted 0:19

• Check your inbox for the verification email.
• Also check your spam or junk folder if the email does not appear in your main inbox.
• Follow the verification steps for both email and phone number if AXS requests them.
• Finish the login process once verification is complete.

3. Open the Account settings page 0:41

• Click your initials in the top-right corner of the AXS page.
• Select Account from the drop-down menu.
• Confirm you are on the account settings page before proceeding.

4. Add a new payment method 0:52

• Select the Payments tab.
• Scroll to the Payment Methods section.
• Click Add Payment Method to begin entering card details.

5. Retrieve the Ticket Collective virtual card details 1:02

• Open the Ticket Collective dashboard in a separate browser tab or window.
• Scroll down and select Personal Details.
• Locate the virtual card information shown in the top-left area.
• Copy the following details exactly:
• • Card number
  • Expiration date
  • CVV

6. Enter the card and billing information into AXS 1:24

• Return to the AXS payment form.
• Paste the copied card number, expiration date, and **CVV **into the correct fields.
• Enter the cardholder name using your first and last name as required.
• Continue to the address step when prompted.

7. Add billing address and save 1:32

• Enter your current personal residence as the billing address.
• Review the information for accuracy before submitting.
• Click Save to complete the setup.
• Confirm the Ticket Collective credit card and billing information has been added to the AXS account.

Cautionary Notes

• Use the Ticket Collective email address when creating or accessing the AXS account.
• Make sure the billing address entered matches your current personal residence.
• Double-check the card number, expiration date, and CVV before saving to avoid payment setup errors.
• If verification emails do not appear, check spam/junk folders before retrying.
• Do not use outdated or incorrect cardholder information, as this may cause the payment method to fail.

Tips for Efficiency

• Keep the AXS account and Ticket Collective dashboard open in separate tabs to reduce switching time.
• Copy and paste the virtual card details directly to minimize typing errors.
• Have your current billing address ready before starting the process.
• Complete email/phone verification promptly to avoid session timeouts.

Updated on: 28/05/2026