Articles on: Liability & Conduct

What are the penalties for failing to deliver tickets?

⚠️ Please read this section carefully. As an independent contractor, you bear certain financial responsibilities. Understanding these upfront helps you make an informed decision about becoming a participant.

If you fail to deliver tickets — including by refusing to provide account access or verification codes upon request — you are responsible for the full cost of the tickets (acquisition cost plus fees) and a penalty of 200% of that total cost.

⚠️ Example: If tickets cost $500, your total liability could be $500 + $1,000 (200% penalty) = $1,500.

This applies to missed shipping deadlines, incorrect delivery addresses, transferring tickets to the wrong account, and withholding required access to the account.

Updated on: 09/03/2026

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