> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://the-ticket-collective.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Ticketmaster - How to Transfer Tickets & Forward Transfer Confirmation

||| IMPORTANT: Before submitting your ticket transfers, you must first submit your [order confirmation](https://the-ticket-collective.crisp.help/en/article/step-4-completing-your-purchase-forwarding-confirmation-transferring-your-tickets-va3iu3/). 

### Key Steps
1. **Navigate to your Ticket Collective dashboard.**
    * Open theticketcollective.com and navigate to your personal user dashboard.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_1vt93bp.png)
    * For ticket transfers, open the section entitled **Track your Ticket Transfers**.
    * Review the transfer instructions, as seen below. Keep this tab open.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_1jdhm35.png)
2. **Log in to your Ticketmaster and click My Account.**

![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_1q85f84.png =538xauto)
 
3. **Open Upcoming Events under My Tickets.**
    * Under the **My Tickets** section, locate **Upcoming Events**.
    * Select **Upcoming Events** to view your active tickets.
    * Find the event for which you need to transfer tickets.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_3o5p3r.png)
 
4. **Click View Tickets** 
![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_ufwlhp.png)
5. **Click Transfer**
![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_hvkn26.png)

 
6. **Select the tickets you need to transfer**

![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_1ism23v.png)


7. **Fill in the Recipient Details with:** 
    * Your first name 
    * Your Last name 
    * Enter the email address: [**tickets@theticketcollective.com**](mailto:tickets@theticketcollective.com) 
        * The email address can also be copied directly from the TTC Dashboard, in the Ticket Transfers view you have open. 

![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_1hxgvt.png)
|| You *always* transfer your tickets to tickets@theticketcollective.com

8. **Click Send**
 
9. **Locate the transfer confirmation email**.
    * Check your email inbox for the **Ticketmaster transfer confirmation** **email**.
    * Keep this email available, as it must be forwarded.
    * Do not delete or archive it before forwarding.

9. **Forward the transfer confirmation email to your unique** [**TTC forwarding email**](https://the-ticket-collective.crisp.help/en/article/ttc-how-to-find-your-unique-ttc-forwarding-email-eiomep/) **right away.** 
    9. Make sure to include ALL attachments (ticket images and PDFs) when you forward it.