> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://the-ticket-collective.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Ticketmaster - How to Add a New Payment Method

### Key Steps
 
1. **Confirm you are signed in to the correct Ticketmaster account** 

![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_7alpm5.png)

* Sign in to your **Ticketmaster Account**.
 
2.  **Click My Account in the top-right corner**
    * Locate the **My Profile** section.
    * Open the drop-down menu and select **Billing Information**.
![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_1eryllu.png)

3. **Start adding a new payment method** 
    * Click Save New Payment Method

![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_1p2cir5.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_5q2l08.png)

4. **Find your Ticket Collective virtual card details**
    * Go to the **Ticket Collective website**.
    * Open your **personal dashboard**.
    * Scroll down and select **Personal Details**.
    * Locate your **virtual card information** in the left corner of the page.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_1j6ruq6.png =1122xauto)
5. **Copy the virtual card number and expiration date**
    * Copy the **card number** from Ticket Collective.
    * Copy the **expiration date** from Ticket Collective.
    * These details can be copied and pasted directly into Ticketmaster.
![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_52uk9y.png)
6. **Enter the card details into Ticketmaster**
    * Enter your **first name** and **last name**.
    * Add your **current personal address** in the address fields.
    * Make sure the billing address matches your current information.
    * After you enter in your card details, click Save Card
![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_15dlgtb.png)
7. **Confirm the billing information was saved** 
    * Verify that the billing information has been successfully uploaded.
    * If the card does not save, review the entered details and try again.