> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://the-ticket-collective.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# SeatGeek - How to Add a New Payment Method

### Key Steps
1. **Log in to SeatGeek and open account settings.**
![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_1stid5p.png)
 
2. **Click My Account in the top-right corner**
![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_1nh8xf7.png)
3. **Click Payments & Shipping**
![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_15vq6m.png)
 
4. **Click the Payment tab and select Add credit card**
    * Leave the SeatGeek page open so you can return after gathering the card details.
![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_1f7ru2d.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_1wdaxxf.png)

5. **Find your Ticket Collective virtual card details**
    * Go to the **Ticket Collective website**.
    * Open your **personal dashboard**.
    * Scroll down and select **Personal Details**.
    * Locate your **virtual card information** in the left corner of the page.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_1j6ruq6.png =1122xauto)
6. **Copy the virtual card number and expiration date**
    * Copy the **card number** from Ticket Collective.
    * Copy the **expiration date** from Ticket Collective.
    * These details can be copied and pasted directly into Ticketmaster.
![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_52uk9y.png)
7. **Enter the card details into SeatGeek**
    * Enter your **first name** and **last name**.
    * Add your **current personal address** in the address fields.
    * Make sure the billing address matches your current information.
    * After you enter in your card details, click Save 

![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_18dhakf.png)


8. **Save the new payment method**.
    * Click **Save** to complete the setup.
    * Confirm that the Ticket Collective credit card and billing information has been added to your SeatGeek account.