> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://the-ticket-collective.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
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# Progressive Enforcement (Strike System)

### What is Progressive Enforcement?
General rule violations and Negligent Conduct incidents (this does not include Zero-Tolerance violations, which are handled separately) are addressed through a three-strike process:
1. **First violation:** Warning flag on your account
2. **Second violation:** Tighter account criteria and limited event alerts
3. **Third violation:** Account banned
**Purchasing errors count toward this process too.** Accumulating 2 purchasing errors within a rolling 30-day period (see [Participant Responsibility Policy](https://the-ticket-collective.crisp.help/en/article/participant-responsibility-policy-174ra0e/)) also constitutes a flag, and shares the same strike counter as conduct violations and Negligent Conduct incidents. A purchasing-error flag, a Negligent Conduct incident, and a general conduct violation can each contribute to the same 3-strike count.

*For related consequences specific to Negligent Conduct (forfeitures, reimbursements, and a $150 administrative fee starting on the 2nd incident), see*  [Platform Conduct Policy](https://the-ticket-collective.crisp.help/en/article/platform-conduct-policy-1o6roo6/)*.*