Articles on: FAQs

How do I turn my camera on or upload photos for Persona Verification?

If you're having trouble uploading photos, here are a few things to check:

Device

Action

Mobile

Make sure your browser has permission to access your camera and photo library. Some verification sites, like Persona, may also require you to confirm these permissions are enabled before proceeding.

Desktop

Each browser handles camera access a little differently. We recommend checking your browser's settings and permissions to ensure everything is configured correctly.

💡  You can quickly locate these settings by searching for your specific browser — for example, 'Chrome camera permissions'.

Updated on: 07/03/2026

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