> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://the-ticket-collective.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# AXS - How to Add a New Payment Method

### Key Steps
 
1. **Log in to your AXS account**
    * Open AXS and sign in with your account credentials.
    * Complete any login prompts that appear during sign-in.
 ![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_1xfjrrf.png)

2. **Open the Account settings page**
    * Click your initials in the top-right corner of the AXS page.
    * Select **Account** from the drop-down menu.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_nb4ihs.png)

3. **Add a new payment method**
    * Select the **Payments** tab.
    * Scroll to the **Payment Methods** section.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_vwyghs.png)
    * Click **Add Payment Method** to begin entering card details.
![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_5rwtdd.png)

5. **Retrieve your Ticket Collective virtual card details** 
    * Open the Ticket Collective dashboard in a separate browser tab or window.
    * Scroll down and select **Personal Details**.
    * Locate the virtual card information shown in the top-left area.
    * Copy the following details exactly:
        * **Card number**
        * **Expiration date**
        * **CVV**

![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_z4wts5.png =872xauto)

![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_1qqcxwk.png =412xauto)
 
6. **Enter the card and billing information into AXS**
    * Return to the AXS payment form.
    * Paste the copied **card number**, **expiration date**, and **CVV** into the correct fields.
    * Enter the cardholder name using **your first and last name** as required.
    * Continue to the address step when prompted.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_2bumv5.png)

7. **Add billing address and save**
    * Enter your residential address as the billing address.
    * Review the information for accuracy before submitting.
    * Click **Save** to complete the setup.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/e/e/bdeec311a0ccc000/image_veetu7.png)